Listed below are frequently asked questions about our clearance and waste removal services.
A.) CONLON’S CLEARANCE SERVICES holds a full Upper Tier Waste Carriers License, issued by the Environment Agency.
Our Upper Tier Waste Carriers number is: CBDU619868
A.) The cost of our services varies depending on the nature of the work, the volume of items or waste, disposal requirements, and labour involved.
At CONLON'S CLEARANCE SERVICES, we pride ourselves on providing honest, transparent, and competitive pricing, with no hidden charges or unexpected costs.
All quotations are provided free of charge and without obligation. If you choose to proceed, you will receive a written quotation and professional invoice for your records.
A.) CONLON'S CLEARANCE SERVICES operates Monday to Saturday from 8:00am to 7:00pm and is closed on Sundays.
Customers are welcome to contact us via WhatsApp or email at any time. Whilst enquiries received outside of business hours may not be responded to immediately, we endeavour to reply to all messages as promptly as possible.
For all contact details, please visit our Contact Us page.
A.) CONLON'S CLEARANCE SERVICES is fully licensed to provide clearance and waste removal services for domestic and commercial customers.
We remove a wide range of unwanted items, including furniture, white goods, office contents, garage and shed contents, garden waste, trade waste, and general household or commercial rubbish.
For safety and legal reasons, we do not accept asbestos, biohazardous or contaminated materials, vehicles, large machinery, or certain hazardous wastes.
A.) All waste collected is transported to authorised Environment Agency Waste Transfer Facilities, where it is processed in accordance with current environmental regulations.
We are committed to maximising recycling and minimising landfill wherever reasonably possible. In addition, we actively seek opportunities to re-home and re-use suitable items within the local and wider community, helping to reduce waste, extend the lifespan of usable goods, and support those who may benefit from them.
A.) The quickest way to obtain a quotation or book a service is to call us during our opening hours. Alternatively, you can contact us via WhatsApp or email.
To help us provide an accurate quotation, please include:
• A brief description of the service required
• Your location
• Your preferred date or timeframe
Photographs are always appreciated and can be sent via WhatsApp or email to help us assess the work.
For all contact details, please visit our Contact Us page.
A.) We accept the following payment options:
A.) If you have additional items not included in your original quotation, we will do our best to accommodate them. Please note that additional items may incur extra charges, which will always be discussed and agreed before any work is carried out.
If your requirements change before collection, please send us photographs via WhatsApp or email and we will update your quotation accordingly.
Using an unlicensed waste carrier can put both you and your waste at risk. Whilst their prices may appear attractive, waste that is not handled or disposed of correctly can lead to legal and environmental consequences.
For your peace of mind, always ensure that any company you use is properly licensed and disposes of waste in accordance with current regulations. CONLON'S CLEARANCE SERVICES is a fully licensed waste carrier committed to responsible and lawful waste management.
Under the Environmental Protection Act 1990, you have a Duty of Care to ensure your waste is passed only to a licensed waste carrier.
If waste is fly-tipped or disposed of unlawfully, it may be traced back to you, and you could be held liable. For your peace of mind, always check that any waste removal company holds a valid Waste Carrier's Licence.
When choosing a house clearance or waste removal company, it is important to carry out a few basic checks before proceeding.
Be cautious of companies offering unrealistically low prices, as these can sometimes indicate that waste may not be disposed of correctly. Reputable companies will be honest about the costs involved and transparent about what is and is not included within their quotation.
Always ensure you receive a written quotation that includes the company's name, contact details, and business information. It is also advisable to check that the company holds a valid Waste Carrier's Licence and can provide proof upon request.
Other potential warning signs include a reluctance to provide paperwork, poor communication, no business address or online presence, requests for cash-only payments, or an unwillingness to answer questions about how collected waste will be handled.
If something doesn't feel right, trust your instincts and seek an alternative quotation. A professional and legitimate company will always be happy to answer questions and provide the information you need to make an informed decision.